Earlier this month, Vivek Maheshwari was heading to the airport after a business trip in Denver when he received a public alert notification on his phone telling him there was a tornado heading his way. Luckily, the storm was still a few miles off, so he was able to find an alternate route to the airport and make it home safely.

Easy and timely access to information can make a huge difference in times of crisis—whether to help people like Vivek get out of harm’s way, or to help those affected after a disaster has occurred. The web can help by providing access to official alerts from government organizations, news reports and on-the-ground updates from social media. The key is making sure that all that information can get to those who are affected—as quickly as possible.

That’s one of the things our Crisis Response Team focuses on. Since 2010, we’ve been working to make disaster-related information immediately available and useful in a crisis, through tools like Public Alerts, Crisis Map and Person Finder. And since next week marks the start of hurricane season in the North Atlantic, we thought we’d provide a few tips to help you prepare for potential summer disasters—from tropical storms to wildfires to floods.

Make sure you’ll receive Public Alerts
Google Public Alerts, launched two years ago, is a tool that sends people alerts from authoritative sources like the U.S. National Weather Service or the Japan Meteorological Agency during emergencies. They’re accessible through the Google search app on your mobile devices and Google Chrome on your computer, as well as in search results for related queries and on Google Maps when relevant.

People have used Public Alerts to get to safety before a landslide in Colombia, set up sandbags before a thunderstorm in Utah, and get off the road before an ice storm in Kentucky. To make sure you get the information you need to know when you need it, get Google Now on your Android device, iOS device, or computer.

Public Alerts are now available in seven countries (U.S., Australia, Canada, Colombia, Indonesia, Japan, Taiwan) and will continue to roll out to new countries this year.

Install emergency preparedness apps
There are a number of great apps which can help you prepare for or outlast an emergency. For example, a flashlight app can be useful if the power goes out and you don’t have access to a regular flashlight (use a regular flashlight if you can to conserve your phone’s battery). The first-aid and disaster preparedness apps from the Red Cross have a lot of valuable information. And the official FEMA (Federal Emergency Management Agency) app has information on how to stay safe during a disaster, the locations of FEMA disaster recovery stations, and more.

And remember, when bad weather is on the way, keep your phone plugged in and follow this advice to conserve battery life on Android. If you’re using an iOS device, try these tips.

Get helpful gadgets
A waterproof phone case can help protect your phone during floods or heavy rains and a portable solar-powered charger will help keep your phone’s battery alive. It may also be a good idea to invest in a cell phone signal booster which gives you a greater chance of connecting to an operational cell tower.

Of course, tech can only take you so far, so make sure you have the basics (like a disaster supplies kit and a family emergency plan) covered too—Ready.gov is a great resource.

While it’s impossible to predict the weather, we hope these tips help you and your family prepare for the possibility of things going wrong. Stay safe this summer!

Posted by Payal Patel, Google Crisis Response Team

With nearly 5,000 earthquakes a year, it’s important for people in Japan to have crisis preparedness and response information available at their fingertips. And from our own research, we know that when a disaster strikes, people turn to the Internet for more information about what is happening.

With this in mind, we’re launching Google Public Alerts today in Japan—the first international expansion of a service we debuted last year in the United States. Google Public Alerts is a platform designed to provide accurate and relevant emergency alerts when and where you’re searching for them online.

Relevant earthquake and tsunami warnings for Japan will now appear on Google Search, Google Maps and Google Now when you search online during a time of crisis. If a major earthquake alert is issued in Kanagawa Prefecture, for example, the alert information will appear on your desktop and mobile screens when you search for relevant information on Google Search and Google Maps.

If you click “詳細” (“More info”) right under the alert, you’ll see more details about the announcement, including the full description from the Japan Meteorological Agency, a link to their site, and other useful information like observed arrival times and wave heights for tsunamis.


And when you open Google Now on your Android device, recommended actions and information will be tailored to where you are. For example, if you happen to be in Tokyo at a time when a tsunami alert is issued, Google Now will show you a card containing information about the tsunami alert, as well as any available evacuation instructions:


We’re able to provide Public Alerts in Japan thanks to the Japan Meteorological Agency, whose publication of data enables Google and others to make critical and life-saving information more widely available.

We hope our technology, including Public Alerts, will help people better prepare for future crises and create more far-reaching support for crisis recovery. This is why in Japan, Google has newly partnered with 14 Japanese prefectures and cities, including seven from the Tōhoku region, to make their government data available online and more easily accessible to users, both during a time of crisis and after. The devastating Tōhoku Earthquake struck Japan only two years ago, and the region is still slowly recovering from the tragedy.

We look forward to expanding Google Public Alerts to more countries and working with more warning providers soon. We also encourage potential partners to read our FAQ and to consider putting data in an open format, such as the Common Alerting Protocol. To learn more about Public Alerts, visit our Public Alerts homepage.

Posted by Yu Chen, Partner Technology Manager

The Google Crisis Response team has assembled a resource page to help track affected areas and provide updated emergency information for the millions affected by flooding in Jakarta. We also have a mobile page with emergency contact numbers and lists of shelters, and enhanced search results on google.co.id to provide information directly when people search. We’ve also included this information in our FreeZone service to reach affected users on feature phones.

On both the page and map, which are available in English and Bahasa Indonesia, you'll see an update on flood locations and related data such as traffic conditions in areas affected by the flooding.



To share the page or embed these maps on your own site, click "Share" at the top of the page.

We’ll update the content as more information becomes available.

Posted by Alice Bonhomme-Biais, Software Engineer, Google Crisis Response

Earlier today we posted about efforts to provide information to those affected by the former hurricane and now superstorm Sandy.

We also want to let you know that Public Alerts are now available on Google Search & Maps in your browser, on Google Maps for Android and also on Google Now for Android devices running Jellybean.

Public Alerts provide warnings for natural disasters and emergency situations. They appear based on targeted Google searches, such as [Superstorm Sandy], or with location-based search queries like [New York]. In addition to the alert, you’ll also see relevant response information, such as evacuation routes, crisis maps or shelter locations.

We were planning on announcing the new features in a few days, but wanted to get them out as soon as possible so they can be helpful to people during this time.

This is part of our continuing mission to bring emergency information to people when and where it is relevant. Public Alerts are primarily available in English for the U.S., but we are working with data providers across the world to expand their reach.

If you are searching for superstorm Sandy, you’ll see content at the top of the Search page specific to this crisis. For other searches, you’ll see public alerts where and when they are live.

We’re able to gather relevant emergency safety information thanks to a strong network of partners, including NOAA and USGS. Their commitment to open standards like the Common Alerting Protocol (CAP) is what makes this all possible. We’ve also developed partnerships to bring you even more relevant alerts in the future, including local emergency data from Nixle.

To learn more about Public Alerts, visit our Public Alerts homepage. If you’re a data provider, and would like to contribute to our efforts, please see our FAQ.

We hope that this information makes it easier for you to stay safe.

Posted by Nigel Snoad, product manager, Google Crisis Response

As we’ve seen in the last decade, information technology can save lives in a crisis. But even as data becomes more crucial to rescue efforts, key information like evacuation routes, shelter locations and weather alerts often remains inaccessible to the public. Time is of the essence in the wake of a disaster, and it's critical for emergency information to be available in open standards and formats to enable instant communication among first responders and affected populations.

This was the theme of our first Big Tent in Asia, held yesterday in Sendai, Japan. The event brought together tech industry leaders, non-profits, volunteers and government officials to discuss how technology can better assist in preparing for, responding to and rebuilding from disasters. This is an extremely pertinent issue for the Asia-Pacific region, as nearly 70 percent of fatalities from natural disasters occur here. And with the earthquake and tsunami last year affecting the coastal regions of Northeastern Japan, Sendai was a particularly meaningful location to discuss new ways that technology can aid the efforts of responders to reduce the impact and cost of disasters.

During the panels, the audience heard stories about how two Pakistani volunteers mapped their home country so well through Google MapMaker that the UN’s mapping agency UNOSAT adopted the maps and provided them to aid workers during the Pakistan floods. Sam Johnson, Founder of the Christchurch Student Army and Young New Zealander of the Year, talked about using Facebook to quickly coordinate relief efforts on the ground after the earthquakes in Christchurch in 2010 and 2011. Twitter Japan Country Manager James Kondo talked about Japanese earthquake victims tweeting with the hashtag “stranded” in order to find help. Meanwhile representatives of open source project Ushahidi talked of “brainsourcing” reporters on the ground and remote volunteers to keep the world abreast of conditions in disasters such as the earthquake in Chile in 2010.

After the panels, conversations and debates, four key themes emerged. First, there is a conflict between traditional closed data architectures and emerging open models—and we need to close the gap between them. Second, we need to find complementary ways to embrace both authoritative data from official sources and crowdsourced data. Third, there’s a universal need for data, but they way it’s shared needs to be tailored to the local environment—for example, Internet-reliant countries vs. SMS-reliant countries. Finally, we were reminded that beyond the data itself, communication and collaboration are key in a crisis. Information isn’t worth anything unless people are taking that information, adapting it, consulting it and getting it to the people who need it.

Crisis response tools will continue to improve and more people across the globe will own devices to quickly access the information they need. But there are still major challenges we must address. As Margareta Wahlström, UN Special Representative of the Secretary-General for Disaster Risk Reduction said, we can now get quick warnings and alerts to many populations on their phones, but many who receive the alerts don’t know how to act.

To see clips from Sendai and previous events, visit the Big Tent YouTube channel, where you can also join in the debate via comments, get more information on the presenters and see how different communities approach many of the same issues. We’ll hold more Big Tents in Asia soon, so please check back on our website to learn more.

Posted by Nigel Snoad, Product Manager, Google.org Crisis Response Team